Frequently Asked Questions
Everything you need to know about the Pharaoh Collection experience.
What materials are used in Pharaoh Collection garments?
We pride ourselves on using premium, ethically sourced materials including GOTS-certified organic cotton, luxury Egyptian linen, and high-grade silk blends to ensure both comfort and durability.
How long does shipping take for domestic and international orders?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days. Tracking information is provided for all orders via email.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Returns are free for domestic customers, while international customers are responsible for return shipping costs.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a garment you already own for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Pharaoh Collection pieces?
To preserve the quality of our fabrics, we recommend cold machine washing on a gentle cycle or hand washing. Always air dry and avoid high-heat ironing to prevent shrinkage or damage.